Axtron is one of the leading manufacturers.
- Email: support@axtron-tech.com
- Tel: 0086-4006781199
Axtron is one of the leading manufacturers.
Axtron ensures that the products have gone through fully strict quality control from the purchase of raw materials to the entire manufacturing process. Besides, we warrant maintenance for defects in materials and manufacture to the original purchasers. If you have some problems with your products, Axtron provides maintenance service for those products that have not exceeded the after-sales warranty term.
During the warranty term, Axtron’s warranty only covers defects caused by normal use and logistics damage, quality problems, etc. And we will pay for the round-trip freight for the warranty items.
1. The products have exceeded the warranty term.
2. Damage caused by unauthorized disassembly, modification and any other human factors.
3. Damage caused by natural disasters such as impact, fire, lightning, flooding or human negligence.
4. Damage caused by improper operation to equipment shells, power supplies, etc. during use.
5. Please note that customized products may only change or cancel an order for Product(s) up until the time we begin manufacturing the products unless approved.
During the warranty term, we will repair your products that meet our warranty items for free, and we will pay for the round-trip freight for the warranty products.
Once your warranties are approved, you will get an RMA form to process the return. The RMA form will instruct you to return the products accordingly.
1. The products have exceeded the warranty term.
2. Damage caused by unauthorized disassembly, modification, and any other human factors.
3. Damage caused by natural disasters such as impact, fire, lightning, flooding, or human negligence.
4. Damage caused by an improper operation of equipment shells, power supplies, etc. during use.
We calculate the warranty term according to the time you submit the RMA. As long as you submit the application within the warranty term and send it back as specified, it is considered to be within the warranty term.
24/7/365 around-the-clock customer service and technicasupport for tackling any complex issue anytime.
